Hola Flowers! Hoy os voy a hablar de IUVO Group y el porque he perdido la confianza en ellos.

Todo empezó un buen día al llegar a casa, me propuse a dar de alta en FLOWer los préstamos nuevos en los que el auto-invest de IUVO me había invertido en los últimos días.

Me di cuenta de que uno de los préstamos, había finalizado prematuramente debido a un Early Repayment por parte del borrower, así que puse a buscar por la web de IUVO donde encontrar las inversiones finalizadas, y no pude encontrarlas, entonces contacté al soporte por email.

Martin – 16/09/18

Hi!
The other day I Invested in a loan, but I forgot to copy the loan details to my own tracking loan app.
The loan was early paid, so I cannot see it in my “current Investments”,
I asked to chat support about where to find the info about old investments, and they said is not possible to see that data.

My “missing” data is for the loan number 383502, can somebody send me the data about that loan? (originator, total amount, dates, interests, etc?) a simple screen shot of the loan details will work,
I need also the Document PDF associated to the loan.

Radina – 19/09/2018

Dear Martin,
Thank you for contacting us!
We send your request to the responsible department and they will give you answer as soon as possible.
Do not hesitate to contact us for any further questions.

Martin – 10/10/18

Hi Radina, I wonder how many seconds takes to see a loan info.
I stopped adding money to this platform, until I can automate the data sync between your platform and my app.
I have to say Im not happy at all about how this issue is managed.

Radina – 12/10/18

Dear Romero,
Thank you so much for your message.
We are sorry if this causes you any inconvenience but right now we are not planning to add API to iuvo.
Please, let me know if you have any other questions.

Martin – 12/10/18

Hi Radina, I contacted you because of this

Hi!
The other day I Invested in a loan, but I forgot to copy the loan details to my own tracking loan app.
The loan was early paid, so I cannot see it in my “current Investments”, I asked to chat support about where to find the info about old investments, and they said is not possible to see that data.

My “missing” data is for the loan number 383502, can somebody send me the data about that loan? (originator, total amount, dates, interests, etc?) a simple screen shot of the loan details will work, I need also the Document PDF associated to the loan.

Not about the API.
Can you please send me the details of the loan ID 383502?
I can understand about the API, but is ridiculous that I can not access to my previous investments on the platform.

Daniela – 12/10/18

Dear Martin,

Thank you for your questions.

Please excuse us for the misunderstanding.

In the attached file you’ll find information about loan ID:383502. It’s been early repaid. In ‘My investments’ page are visible only your active investments with outstanding principal.

You can keep track your investments in ‘Account statement’ subtab.

En el adjunto me envió un listado de transacciones.

Martin – 12/10/18

I know I can track the CASHFLOW of my investments on the website, 

please can you tell me:
 
Borrower type
Gender
Age of the borrower (years)
Education –
Occupation area –
Personnel type –
Income salary
Income partner salary
Work experience (years)
Work experience in current company (years)
Labor relations –
Location
 
I need the Agreement Document
Buy Back Activation (Days)
 
Loan type
Loan amount
Remaining balance
Interest rate (%)
Available for investment
Instalment type
Term
Amortization method
Listing date
Issue date
Closing date
Status
Loan purpose
Collateral type
Collateral amount
Loan originator
Loan score
 
Sorry my english is very bad. I hope this time you can provide me the info Iam asking for.

Daniela – 15/10/18

Dear Martin,

I understand you have a strategy where you need this data for the loans.

Unfortunately we cannot provide this information. It’s available only when you invest manually and the loan still has outstanding principal.

If you want I can send you a file with all your investments – amount, date, outstanding principal and etc.

Martin – 16/10/18

Hi DanieIa!

I just started few months ago, to be honest is not too much drama if I cannot get the data, I can put fake data in my app, the statistics will not be affected too much.
but I still thinking that is ridiculous that I cannot get access to my previous investments.
Transparency i think is the most important thing on this investments platforms.
I will still recomended IUVO as a investment platform, but IUVO already lost a lot of points due this issue.

Daniela – 16/10/18

Thank you very  much for your e-mail and your feedback.

We’re working on the platform’s update all the time. The Investments history is one of the point in the list. We think is more important for our investors to use a better autoinvest, more depositing options, a currency exchange functionality.

Thank you for your positive attitude to iuvo.

If you have more questions do not hesitate to contact us back.

 

Imagino que los de IUVO no muestran el histórico de las inversiones finalizadas, para que los usuarios no saquen estadísticas del total de sus inversiones.

Si son tan tontos que las borran del server, “apaga y vámonos”… lo que creo que pasó es que a la tia no le salió del coño buscar esa info y mandármela.

Sobre temas legales, no me entero, pero creo que es casi ilegal negar el acceso una copia del contrato de la inversión.

Es por eso que IUVO ha perdido toda mi confianza.

Como plataforma y hablando de números, está bastante bien y sigo invirtiendo con ellos, en breve me subscribiré a su programa de referidos y aunque me parecen unos idiotas, y “casi” ni la recomiende, la verdad es que está bastante bien.

Puedes ver la Ficha de IUVO, si quieres espiar Mis Inversiones con ellos, o visitar IUVO